bj326 Privacy Policy

This Privacy Policy applies to all personal data collected and processed by bj326 in connection with the operation of the online casino and sports betting platform accessible at bj326.pro. bj326 is committed to handling your personal information with transparency, care, and in full compliance with applicable data protection obligations under international gaming licensing standards.

This Policy should be read alongside the bj326 Terms and Conditions and the Responsible Gaming Policy, both of which form part of the overall agreement between bj326 and its registered players. Collectively, these documents govern your relationship with the bj326 platform in its entirety.

By creating an account, making a deposit, placing a bet, or otherwise using any feature of the bj326 platform, you acknowledge that you have read and understood this Privacy Policy and you consent to the collection and use of your personal data as described herein. If you do not agree to this Policy, you must discontinue use of the bj326 platform immediately.

bj326 collects personal data from players through several channels: directly during account registration and KYC verification, automatically through your use of the platform, and from trusted third-party partners such as payment processors and identity verification services. The categories of data we collect are as follows:

bj326 does not knowingly collect sensitive personal data such as racial or ethnic origin, religious beliefs, biometric data, or health information unless specifically required by a regulatory obligation. We do not collect full bank account numbers or full card numbers — only the details necessary to confirm ownership of a payment method.

bj326 uses the personal data we collect strictly for the purposes described in this Policy. We do not use your data for any purpose that is incompatible with the reason it was originally collected. The primary purposes for which bj326 processes your personal data are as follows:

• Account Management: To create, maintain, and administer your bj326 player account, including authentication, password recovery, and account settings management.
• Identity Verification (KYC): To verify your identity, age, and payment method ownership in accordance with our obligations under international gaming licensing standards and anti-money laundering (AML) requirements.
• Payment Processing: To process deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and Raast QR, and to maintain accurate transaction records.
• Platform Operations: To deliver the full range of bj326 games, sports betting markets, live casino tables, Teen Patti, and slots — and to ensure they function correctly on your device.
• Customer Support: To respond to your support queries, complaints, and account-related requests via live chat or email.
• Responsible Gaming: To monitor your gaming behaviour, enforce deposit limits and self-exclusion requests, and identify signs of problem gambling as part of our duty of care to all players.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, multi-accounting, and money laundering.
• Legal Compliance: To comply with applicable laws, regulatory requirements, court orders, and requests from authorised government or law enforcement authorities.
• Platform Improvement: To analyse aggregate, anonymised usage data to improve the performance, features, and user experience of the bj326 platform.

bj326 does not use your personal data for unsolicited third-party marketing. If bj326 wishes to send you promotional communications about bj326-specific offers and bonuses, we will do so only on the basis of your opt-in consent, which you may withdraw at any time through your account settings.

bj326 processes your personal data on one or more of the following legal bases, depending on the nature of the processing activity:

• Contractual Necessity: Processing that is necessary to perform the contract between bj326 and the player — including account creation, payment processing, and the delivery of gaming services.
• Legal Obligation: Processing that is required to comply with applicable laws and regulatory requirements, including KYC and AML obligations imposed by our international gaming licensing framework.
• Legitimate Interests: Processing for fraud prevention, platform security, and aggregate analytics that are in the legitimate interests of bj326 and its player community, provided those interests are not overridden by your fundamental rights.
• Consent: Processing based on your freely given, informed, and specific consent — primarily in the context of optional marketing communications from bj326. Consent may be withdrawn at any time without affecting the lawfulness of processing carried out before withdrawal.

bj326 does not sell, rent, or trade your personal data to third parties. Data is shared only where strictly necessary, with the following categories of recipient:

• Payment Service Providers: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and Raast payment gateway operators receive only the transaction data necessary to process your deposit or withdrawal. These providers operate under their own privacy policies and data protection obligations.
• KYC & Identity Verification Partners: Licensed third-party identity verification services may process your KYC documents on behalf of bj326 for the purpose of confirming your identity and age. These partners are contractually bound to process data only for the purposes specified by bj326.
• Regulatory & Law Enforcement Authorities: bj326 may be required to disclose personal data to regulatory bodies, courts, or law enforcement agencies where legally obligated to do so. We will notify affected players of such disclosures where permitted by law.
• IT & Platform Infrastructure Providers: Trusted technology partners who host the bj326 platform infrastructure and provide cybersecurity services may have access to platform data under strict data processing agreements, solely for the purpose of maintaining platform operations.

bj326 takes the security of your financial data with particular seriousness. When you make a deposit or withdrawal via JazzCash, EasyPaisa, or a Pakistani bank transfer, bj326 records only the reference details necessary to reconcile the transaction — we do not store your full wallet PINs, banking passwords, or any credential that would allow access to your payment account.

All financial data transmitted between your device and the bj326 platform is encrypted using industry-standard TLS (Transport Layer Security) protocols. Transaction records are retained in accordance with the data retention schedule set out in Section 8 of this Policy, in order to satisfy our regulatory and accounting obligations.

bj326 will never contact you proactively to request your JazzCash PIN, EasyPaisa mPIN, or online banking login credentials. Any such request — whether via email, chat, or phone — should be treated as a fraudulent attempt and reported to bj326 support immediately.

bj326 uses cookies and similar local storage technologies to ensure the platform operates correctly, to maintain your login session, and to gather aggregate statistics about how players use the platform. The types of cookies used by bj326 are as follows:

• Essential Cookies: These are strictly necessary for the platform to function. They manage your login session, remember your language preference, and maintain the integrity of your in-game session. These cookies cannot be disabled without breaking core platform functionality.
• Analytics Cookies: bj326 uses anonymised, aggregate analytics to understand how players navigate the platform — which game categories are most visited, average session durations, and common support query types. This data is used exclusively to improve the platform and is never linked to your individual player identity.
• Security Cookies: Short-lived cookies used to detect and prevent fraudulent login attempts, CSRF attacks, and other security threats to your account.

bj326 does not use advertising cookies, retargeting pixels, or any third-party cookie technology designed to track your activity across websites other than bj326.pro. You may manage cookie preferences through your browser settings; however, disabling essential cookies may impair your ability to use the bj326 platform.

bj326 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable regulatory and legal obligations. The general retention schedule applied by bj326 is as follows:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with any individual player. Data subject to an active regulatory investigation or legal dispute may be retained beyond the standard schedule until the matter is resolved.

bj326 implements technical and organisational security measures appropriate to the nature of the personal data it processes. These measures include, but are not limited to:

• End-to-end TLS encryption for all data transmitted between players and the bj326 platform;
• Encrypted storage for all sensitive data at rest, including KYC documents and financial records;
• Role-based access controls ensuring that only authorised bj326 personnel with a legitimate operational need can access player data;
• Regular security audits, penetration testing, and vulnerability assessments of the bj326 platform infrastructure;
• Multi-factor authentication requirements for bj326 staff accessing internal systems that contain player data;
• Incident response procedures designed to detect, contain, and notify affected parties of any personal data breach within the timeframes required by applicable obligations.

Whilst bj326 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security against all possible threats. You are responsible for maintaining the security of your own bj326 account credentials and for using strong, unique passwords. If you suspect your account has been compromised, contact bj326 support immediately.

bj326 respects your rights in relation to your personal data. You may exercise any of the following rights at any time by contacting the bj326 support team:

To exercise any of the above rights, submit a written request to the bj326 support team. We may need to verify your identity before processing a data rights request. bj326 will respond within 30 calendar days; complex or multiple requests may take up to 60 days, in which case we will notify you of the extended timeframe.

All players are required to confirm their age during account registration and to provide valid government-issued identification as part of the KYC verification process. bj326 employs age verification checks as a standard part of its onboarding procedure. Any account found to belong to a person under the age of 21 will be immediately closed, all collected data will be deleted (subject only to any legal retention obligations), and all deposits will be refunded.

If a parent or guardian becomes aware that a minor has registered an account on the bj326 platform, they should contact bj326 support immediately at [email protected]. bj326 will investigate and take immediate remedial action.

The bj326 platform does not contain links to external third-party websites or services as a matter of platform design policy. This Privacy Policy applies solely to personal data collected and processed by bj326 in connection with the bj326.pro platform.

If bj326 ever introduces contextual links to third-party resources in the future, those third-party platforms will operate under their own independent privacy policies. bj326 accepts no responsibility for the data practices of any third-party platform and encourages players to review the privacy policies of any external service they use.

bj326 reviews this Privacy Policy on a regular basis and may update it to reflect changes in our data processing practices, changes to applicable regulatory requirements, or improvements to the bj326 platform. The effective date of the current version is displayed at the top of this Policy.

Where a proposed update constitutes a material change to how bj326 processes your personal data, we will provide advance notice via your registered email address or via a prominent notice on the bj326 platform no less than 7 days before the change takes effect. For minor or clarificatory updates that do not alter the substance of our data processing activities, we may update this Policy without advance notice.

Your continued use of the bj326 platform following the effective date of any revised Privacy Policy constitutes your acknowledgement of the changes. If you do not agree to the updated Policy, you may request voluntary account closure in accordance with the bj326 Terms and Conditions.

If you have questions, concerns, or requests relating to this Privacy Policy or the way bj326 handles your personal data, please get in touch with the bj326 support team through the following channel:

bj326 takes all privacy-related enquiries seriously. Whether you are submitting a data subject access request, withdrawing marketing consent, or raising a concern about how your data has been handled, you can expect a respectful and thorough response from the bj326 team.